Monday, January 29, 2007

How to deal with attrition from the buyer's angle?

Attrition - turnover of project staff

From a buyer, you could use at least 2 means to control:
  1. Insist to build in SLA on contingencies upon reaching an attrition threadshold
  2. Provide more training and career movement opportunities to staff of outsourcer
CW has more coverage.

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