Nearshoring in 2007

Priya writes about the nearshoring trend in 07. It does highlight a trend that buyers of outsourcing services become more and more mature. Why do I say that?

From my experience, buyers often go through several stages of mentality (simply due to they learn along the way of outsourcing):

1. Hoping for a single supplier, one-stop services & hands-free mode of work
2. Struggling on its change management upon outsourcing, typically over staff motivation problems, gap of expectations on requirements & realizing the need of process redesign
3. Process improvement and lessons learnt
4. Use business objectives as the drivers for deciding outsourcing strategies

Nearshoring is a way of balancing the cost savings, in-house staff participation and ease of access to outsourcers.